Refund policy

Refund & Returns Policy

Because our products are food, we can't accept returns or exchanges, and we don't offer refunds for change of mind, taste preference, or orders placed by mistake.

Damaged or incorrect orders

If your order arrives severely damaged (for example, a torn or open pouch, or spilled contents) or you received the wrong item, we'll make it right. To qualify:

1. Email us at sales@tastemampro.com within 7 days of delivery.
2. Include your order number.
3. Attach clear photos of the damaged product, the packaging it arrived in, and the shipping label.

Once we've reviewed your photos, we'll send a replacement or issue a refund to your original payment method, at our discretion. Please don't send the product back unless we ask you to.

Minor dents or creases to the packaging that don't affect the product inside aren't considered damage.

Lost or stolen packages

We aren't responsible for packages marked as delivered by the carrier. If your tracking hasn't updated in 7 business days, email us and we'll help you file a claim with the carrier.

Subscriptions

You can skip, pause or cancel your subscription anytime from your account before your next renewal date. Subscription orders that have already shipped follow the same policy above.

Wrong address

Please double-check your shipping address at checkout. We can't refund or replace orders sent to an incorrect address entered by the customer.